Shipping & Returns
Payment and Refund Policy
All transactions for the purchase of intangible products, including PDF downloads, resource materials, and online content, are processed securely through payment gateways such as PayPal or Stripe, which use SSL encryption.
These payment gateways are safe and secure for using all major credit and debit cards internationally. Your payment details are not stored or accessible by us during or after the transaction.
Because our products are digital and delivered instantly, they are considered “used” once downloaded or accessed. Therefore, all sales are final and non-refundable.
By completing your purchase, you acknowledge that you gain immediate access to digital content and lose your right to withdraw from the purchase under EU consumer protection law.
If you experience any issues with accessing your purchased content, please contact us at olivia@nagyolivia.com, and we’ll ensure you receive the product you purchased.
Olivia Nagy reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings, without prior notice.
Delivery of services
If you do not receive the digital product link upon purchasing, you can immediately contact olivia@nagyolivia.com with your transaction/payment details to ensure your product is delivered as soon as possible.


